Question 1

Do you cater to both men and women?

Accepted Answer

Yes, we do, everyone’s welcome

Question 2

What should I wear during my treatment?

Accepted Answer

During all treatments, the body is fully draped, except for the area being worked on. We provide a robe and disposable underwear if you would like it.

Question 3

What if I am late for my appointment?

Accepted Answer

Please arrive 15 minutes earlier than your booked treatment. Your treatment will end on time so that the next guest will not be delayed. The full value of your treatment will be charged.

Question 4

Is there a minimum age for treatments?

Accepted Answer

The treatments are for 16-18 years of age and older depending on the treatments.

Question 5

What is the cancellation policy?

Accepted Answer

If you must reschedule or cancel your appointment, please notify us 6 hours in advance to avoid being charged the full-service fee.

Question 6

What are the accepted payment methods?

Accepted Answer

All major credit cards are accepted. All prices are quoted in UAE dirhams and are inclusive of 10% Municipality fees.

Question 7

Who can guide me in choosing my treatments?

Accepted Answer

You may Whatsapp us before making your booking and our experienced team will help you choose the perfect treatment for you

Question 8

Are Gift Certificates available?

Accepted Answer

Yes. They can be purchased at Paus;

Question 9

What if I have medical conditions?

Accepted Answer

Please let your therapist know of any important medical conditions during the consultation process. Any allergies, physical ailments, or disabilities, and if you are pregnant are important to tell us.

Question 10

What if I am pregnant?

Accepted Answer

Before making your booking with us, please let your OB-GYNE know. Please let our therapist know as well to make sure we provide you the best relaxing treatment for our mom-to-be. We unfortunately aren’t able to perform body treatments on clients in their first trimester.

Frequently asked questions